Frequently Asked Questions
General
Where can I find the terms/user agreement?
Where can I find the terms/user agreement?
You can find our terms of use here.
Are there use cases that are prohibited?
Are there use cases that are prohibited?
ProjectDiscovery is engineered for security and DevOps teams. Please include scan headers, whitelist your scan activities with your IT team, and limit scanning to authorized assets.
If you have questions, don’t hesitate to reach out - support@projectdiscovery.io!
Note: Unauthorized scans that lead to abuse reports will result in account suspension.
What browsers are supported?
What browsers are supported?
ProjectDiscovery works best on chromium-based browsers.
How do I get support?
How do I get support?
If you can’t find what you need in our documentation - email us, we’re here to help!
Can I add my team to my environment?
Can I add my team to my environment?
Yes, with a Pro subscription you can have up to 10 team members. If you need support for a larger team, get in touch and we’ll be happy to talk about a custom setup.
What does ProjectDiscovery do with my vulnerability data?
What does ProjectDiscovery do with my vulnerability data?
ProjectDiscovery treats all vulnerability data and custom templates as private customer data. We do not share or sell this data and maintain strict protocols internally to limit access to your data.
This also applies to any information entered into our AI template editor. We are SOC 2 compliant and our latest security reports can be requested from our Trust Center at security.projectdiscovery.io.
Where does ProjectDiscovery data reside?
Where does ProjectDiscovery data reside?
ProjectDiscovery data resides with our cloud infrastructure partners. We maintain several relationships with leading global cloud providers. We are SOC 2 compliant and our latest security reports can be requested from our Trust Center at security.projectdiscovery.io.
Can I self-host ProjectDiscovery?
Can I self-host ProjectDiscovery?
We are working on an on-prem version of our cloud platform. Get in touch with us at sales@projectdiscovery.io to share more about your requirements and learn about our product roadmap for upcoming features.
Pricing
How many assets can I monitor on the Pro plan?
How many assets can I monitor on the Pro plan?
Our Pro plan enables users to scan up to 1,000 unique assets per month. If you need higher scanning capacity for your workflows, please contact us at sales@projectdiscovery.io.
A unique asset is a combination of host (subdomain or IP) and port. Once scanned, you can rescan any asset again without extra cost for the rest of the month.
What happens if I reach my limit on the Pro plan?
What happens if I reach my limit on the Pro plan?
Once you reach your limit, you will not be able to scan additional unique assets until your limits reset at the start of the next billing month.
You will be notified prior to running a scan if your scan exceeds the remaining count of unique assets in your billing month. You will have the option of proceeding with that scan and we will scan as many new unique assets as possible up to your limit.
You can also reconfigure your scan with fewer assets by applying filters to an asset group and clicking on “Start Vulnerability Scan” or deleting assets from an asset group by scrolling to the right and clicking on the kebab menu and “Delete”.
If you need higher scanning capacity for your workflows, please contact us at sales@projectdiscovery.io.
How do I subscribe?
How do I subscribe?
For new users, visit https://cloud.projectdiscovery.io/ to sign up.
For existing users, visit Settings –> Billing to set up your subscription.
How do I manage my subscription?
How do I manage my subscription?
Changes to subscriptions are available in the Billing section of the Settings page. If you are the team owner, you will also be able to view past invoices under the Billing section of the Settings page.
How do I cancel my subscription? Can I get a refund?
How do I cancel my subscription? Can I get a refund?
You can cancel in the Billing section of the Settings page at any time. Unfortunately, we do not offer full or partial refunds. If you have issues or questions, contact support@projectdiscovery.io and we will do our best to help you out.
What form of payment do you accept?
What form of payment do you accept?
Our primary payment method is via credit card invoiced in USD. For ACH payments or other custom payment requirements, please reach out to sales@projectdiscovery.io.
Other FAQs
Are you looking for details about certain features? Check out our feature-specific FAQs for additional details.
Questions about the product that you don’t see covered here - we want to know! Contact support@projectdiscovery.io with any recommendations or issues.
Frequently Asked Questions
General
Where can I find the terms/user agreement?
Where can I find the terms/user agreement?
You can find our terms of use here.
Are there use cases that are prohibited?
Are there use cases that are prohibited?
ProjectDiscovery is engineered for security and DevOps teams. Please include scan headers, whitelist your scan activities with your IT team, and limit scanning to authorized assets.
If you have questions, don’t hesitate to reach out - support@projectdiscovery.io!
Note: Unauthorized scans that lead to abuse reports will result in account suspension.
What browsers are supported?
What browsers are supported?
ProjectDiscovery works best on chromium-based browsers.
How do I get support?
How do I get support?
If you can’t find what you need in our documentation - email us, we’re here to help!
Can I add my team to my environment?
Can I add my team to my environment?
Yes, with a Pro subscription you can have up to 10 team members. If you need support for a larger team, get in touch and we’ll be happy to talk about a custom setup.
What does ProjectDiscovery do with my vulnerability data?
What does ProjectDiscovery do with my vulnerability data?
ProjectDiscovery treats all vulnerability data and custom templates as private customer data. We do not share or sell this data and maintain strict protocols internally to limit access to your data.
This also applies to any information entered into our AI template editor. We are SOC 2 compliant and our latest security reports can be requested from our Trust Center at security.projectdiscovery.io.
Where does ProjectDiscovery data reside?
Where does ProjectDiscovery data reside?
ProjectDiscovery data resides with our cloud infrastructure partners. We maintain several relationships with leading global cloud providers. We are SOC 2 compliant and our latest security reports can be requested from our Trust Center at security.projectdiscovery.io.
Can I self-host ProjectDiscovery?
Can I self-host ProjectDiscovery?
We are working on an on-prem version of our cloud platform. Get in touch with us at sales@projectdiscovery.io to share more about your requirements and learn about our product roadmap for upcoming features.
Pricing
How many assets can I monitor on the Pro plan?
How many assets can I monitor on the Pro plan?
Our Pro plan enables users to scan up to 1,000 unique assets per month. If you need higher scanning capacity for your workflows, please contact us at sales@projectdiscovery.io.
A unique asset is a combination of host (subdomain or IP) and port. Once scanned, you can rescan any asset again without extra cost for the rest of the month.
What happens if I reach my limit on the Pro plan?
What happens if I reach my limit on the Pro plan?
Once you reach your limit, you will not be able to scan additional unique assets until your limits reset at the start of the next billing month.
You will be notified prior to running a scan if your scan exceeds the remaining count of unique assets in your billing month. You will have the option of proceeding with that scan and we will scan as many new unique assets as possible up to your limit.
You can also reconfigure your scan with fewer assets by applying filters to an asset group and clicking on “Start Vulnerability Scan” or deleting assets from an asset group by scrolling to the right and clicking on the kebab menu and “Delete”.
If you need higher scanning capacity for your workflows, please contact us at sales@projectdiscovery.io.
How do I subscribe?
How do I subscribe?
For new users, visit https://cloud.projectdiscovery.io/ to sign up.
For existing users, visit Settings –> Billing to set up your subscription.
How do I manage my subscription?
How do I manage my subscription?
Changes to subscriptions are available in the Billing section of the Settings page. If you are the team owner, you will also be able to view past invoices under the Billing section of the Settings page.
How do I cancel my subscription? Can I get a refund?
How do I cancel my subscription? Can I get a refund?
You can cancel in the Billing section of the Settings page at any time. Unfortunately, we do not offer full or partial refunds. If you have issues or questions, contact support@projectdiscovery.io and we will do our best to help you out.
What form of payment do you accept?
What form of payment do you accept?
Our primary payment method is via credit card invoiced in USD. For ACH payments or other custom payment requirements, please reach out to sales@projectdiscovery.io.
Other FAQs
Are you looking for details about certain features? Check out our feature-specific FAQs for additional details.
Questions about the product that you don’t see covered here - we want to know! Contact support@projectdiscovery.io with any recommendations or issues.