PDCP FAQ

You can find our terms of use here.

Our Cloud Platform is engineered for security and DevOps teams. Please include scan headers, whitelist your scan activities with your IT team, and limit scanning to authorized assets.

If you have questions, don’t hesitate to reach out - support@projectdiscovery.io!

Note: Unauthorized scans that lead to abuse reports will result in account suspension.

ProjectDiscovery Cloud Platform works best on chromium-based browsers.

For questions about ProjectDiscovery Cloud Platform first we recommend exploring our Documentation. Trigger our AI-based search with a question or phrase.

If you can’t find what you need here - email us, we’re here to help!

Yes, with a Pro subscription you can have up to 10 team members. If you need support for a larger team, get in touch and we’ll be happy to talk about a custom setup.

ProjectDiscovery treats all vulnerability data and custom templates as private customer data. We do not share or sell this data and maintain strict protocols internally to limit access to your data.

This also applies to any information entered into our AI template editor. We are SOC 2 compliant and our latest security reports can be requested from our Trust Center at security.projectdiscovery.io.

ProjectDiscovery Cloud Platform data resides with our cloud infrastructure partners. We maintain several relationships with leading global cloud providers. We are SOC 2 compliant and our latest security reports can be requested from our Trust Center at security.projectdiscovery.io.

We are working on an on-prem version of our Cloud Platform. Get in touch with us at sales@projectdiscovery.io to share more about your requirements and learn about our product roadmap for upcoming features.

Upgrading to the Pro tier starts at $100/month. Once you upgrade you receive 2000 scan tokens.

Upgrade options are available after initial purchase with higher token limits, up to 14,000 tokens per month. If your requirements exceed this limit, reach out to us about a Custom contract.”

Check out our Pricing Page for more information.

A scan is a single evaluation for vulnerabilities (i.e., a scan powered by the Nuclei engine) of a single asset (an IP, URL, Domain) using any number of Nuclei templates.

• Learn more about our Nuclei templates and our Cloud Platform template editor.

A single scan token provides one scan. Tokens are offered in a subscription model and can be revised at any time (increased or decreased in subscription).

• Tokens are withdrawn from an account after a scan has been initiated.
• If you cancel a scan within the first 2 minutes, tokens are refunded to your account.
• Tokens are refunded for any scans that fail to complete.
• Unused tokens do not roll over from month to month.

If you have an existing ProjectDiscovery Cloud Platform account, you can subscribe under Settings —> Billing to purchase scan tokens.

• For new users, visit https://cloud.projectdiscovery.io/ to sign up.

You will be notified prior to running a scan if you do not have sufficient tokens to complete the scan. You can reconfigure the scan with fewer assets or upgrade your account to purchase more tokens.

Upgrades are available in the Billing section of the Settings page. This can be done at any time within a billing cycle and you will immediately get access to the additional tokens from the upgrade. Upgrading a plan increases the subscription amount for future billing cycles unless you decide to downgrade. You can upgrade to up to 14,000 tokens per month or a $1,000 / mo plan.

If your workflows require greater scanning capacity, please reach out to us at sales@projectdiscovery.io.

You can downgrade your plan in the Billing section of the Settings page. This can be done at any time within a billing cycle. The new plan subscription will take effect at the following billing cycle.

Remaining tokens from the current billing cycle will still be available to use through the end of the billing period.

You can cancel in the Billing section of the Settings page at any time. Unfortunately we do not offer full or partial refunds.

If you have issues or questions, contact support@projectdiscovery.io and we will do our best to help you out.

Our primary payment method is via credit card invoiced in USD. For ACH payments or other custom payment requirements, please reach out to sales@projectdiscovery.io.

We support custom pricing and are happy to talk with you about your requirements. Contact us at sales@projectdiscovery.io to talk with us.